Store Credit

Overview

Every cash refund is revenue leaving your business — and that customer’s next purchase going to a competitor. Store credit changes the equation: refunds stay in your store, customers return to spend them, and your team handles far fewer return requests.

Adobe Commerce and Cloud include store credit natively. This extension brings the same capability to Magento Open Source, where it otherwise doesn’t exist.

Features

• My Store Credit page in the customer account — balance and full transaction history
• Apply store credit at checkout — full or partial balance, customer’s choice
• Refund orders directly to a customer’s store credit account
• Store Credit tab on the Customer View page in Admin — grant and adjust balances manually
• Store Credit totals on Orders, Invoices, and Credit Memos
• Store Credit totals in Sales PDFs and Sales Emails
• Balance validation at checkout — prevents negative order totals
• Store credits never expire
• Multiple language support

Customer Account

A dedicated My Store Credits page in the customer account shows the current balance and a filterable, sortable transaction history. Customers always know what they have to spend, which drives them back to your store.

Checkout Experience

Registered customers apply their store credit balance on the checkout payment step — the full balance or just part of it. The remaining balance is preserved for future orders. Order totals update in real time and the remaining amount to charge is clearly shown.

Technical Information

Built to Magento standards — clean architecture, no shortcuts:

• Uses Magento Extension Attributes — no core database modifications
• Declarative schema
• UI Components for storefront and Admin (UI Listing and UI Form)
• No Object Manager usage
• No deprecated classes or functionality
• No performance degradations
• Web API REST support
• PHP 8.1–8.3 · Magento 2.4.6+